Metals API Knowledge Base
  • Home
  • FAQs
  • Data & Features
  • API Access

Frequently Asked Questions

  • Where can I see my invoices?
  • What is your refund policy?
  • Does this API work with LME - London Metal Exchange?
  • Can I have both a monthly and an annual plan at the same time?
  • How subscriptions are billed?
  • Which are the subscription plans and what do they offer?
  • Are there rates for cities?
  • When does the billing cycle start?
  • Is anyone available to give support by chat?
  • How can I upgrade or downgrade my plan?
  • What if I want to switch from a monthly plan to an annual plan or vice versa?
  • Are there discounts for any products?
  • Do you offer personalized plans?
  • Is my payment info deleted after I downgrade?

Categories

  • Frequently Asked Questions
No results found

© Metals API 2025. Powered by Help Scout